All Glossary
Soft Skills

Soft Skills

Soft skills are interpersonal attributes like communication, problem-solving, teamwork, and adaptability.

Soft skills encompass a range of non-technical abilities related to how you work and interact with others. These skills are often self-taught and self-developed throughout life. Unlike hard skills, which are about a person's skill set and ability to perform a certain type of task or activity, soft skills are interpersonal and broadly applicable. 


Here are some examples of soft skills:


  1. Communication: Effective verbal, non-verbal, and written communication is key in many roles, allowing for clear information share, conflict resolution, and better teamwork.
  2. Problem-Solving: This involves the ability to find solutions to problems and use critical thinking skills to solve issues on your own or in group situations.
  3. Leadership: This includes providing direction, inspiring others, making key decisions, and driving organizational growth.
  4. Teamwork: Able to collaborate effectively with others to achieve a common goal. It includes skills such as empathy, cooperation, active listening and reliability.
  5. Adaptability: In an ever-changing working environment, the ability to learn from experience, and change your approach as necessary is valuable.
  6. Time Management: Prioritizing work, making accurate estimates, and delivering on time. It's about working smart, as well as working hard.
  7. Empathy: Understanding and sharing the feelings of others. This skill is essential in building connections and relationships at work.


While these skills may not be easily quantifiable and verifiable, they are highly desired in many job roles. Particularly in sectors requiring customer interaction or team collaboration, soft skills can often be as important, if not more, as your qualifications and work experience.