**Job Summary**
RBC Insurance, through its operating entities, provides a wide range of travel, life, health, home, auto, wealth, and insurance products and solutions. We are one of the largest insurance companies within a Canadian bank and among the fastest-growing insurance organizations in the country. RBC Insurance employs more than 3,200 employees around the globe and is the brand name for the insurance operating entities of Royal Bank of Canada.

**Job Description**
**What is the opportunity?**
As a Business Analyst in RBC Insurance, you will provide an appropriate level of support for all types of change initiatives/projects, ensuring business impacts are assessed and projects are being implemented efficiently and effectively with business solutions that meet client and stakeholder needs.

**What will you do?**
- Work within a dynamic environment where you are encouraged to aid in process improvement and work with autonomy.
- Work closely with the Business Development team.
- Develop and review processes and procedures.
- Collaborate and support the Channel Design and Initiative Delivery team on projects impacting the group distribution channel.
- Review and clean up data within the Salesforce platform to improve platform efficiency.
- Establish routines and processes supporting the day-to-day execution of sales or service within the Group Brokerage Channel.
- Participate in collecting, reviewing, analyzing, and evaluating business user needs.
- Maintain and develop internal relationships.
- Resolve internal and external queries in a professional manner.

**What do you need to succeed?**
- Must have knowledge in building, documenting, and assessing processes.
- Proficient in Microsoft Office (PowerPoint & Excel).
- Excellent organizational, multi-tasking, and time management skills.
- Strong teamwork and collaboration skills.
- Analytical thinking.

**Nice to have:**
- Experience with end-user reporting tools (e.g., Tableau).
- Experience with CRM tools (e.g., Salesforce).
- Actuarial knowledge and insurance industry knowledge.
- Knowledge of factors affecting claims and insurance policies.
- Other programming skills considered an asset.

**Eligibility:**
To be eligible for these student positions, you must either:
- Be returning back to school after the work term end-date; or
- If you are not returning back to school (i.e., graduating immediately after the work term), you must require the full work term as a mandatory component in order to graduate successfully.

**What’s in it for you?**
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. We offer:
- Leaders who support your development through coaching and managing opportunities.
- Ability to make a difference and lasting impact.
- Work in a dynamic, collaborative, progressive, and high-performing team.
- Flexible work/life balance options.

RBC Insurance is an organization that succeeds by bringing out the best in its people. You’ll be part of a supportive, inclusive team that shares common values, including a fundamental respect for each other. At the heart of this is a commitment to diversity. RBC respects and responds to the many competing and evolving priorities in our lives, allowing you to focus on putting clients first.

**Additional Job Details**
- **Address:** Meadowvale Business Park, 6880 Financial Drive, Mississauga
- **City:** Mississauga
- **Country:** Canada
- **Work hours/week:** 37.5
- **Employment Type:** Full-time
- **Job Type:** Student/Coop (Fixed Term)
- **Pay Type:** Salaried
- **Posted Date:** 2024-12-13
- **Application Deadline:** 2025-01-17 (Applications will be accepted until 11:59 PM on the day prior to the application deadline date above.)

**Inclusion and Equal Opportunity Employment**
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

Join our Talent Community to stay informed about great career opportunities at RBC. Expand your limits and create a new future together at RBC. Find out how we enhance the well-being of our clients and communities at jobs.rbc.com.