**Bilingual Learning and Development Coordinator**

**About the Role**
We’re looking for a Bilingual Learning & Development Coordinator to join our Operational Performance Learning and Development department. In this full-time 15-month contract/secondment position, you will coordinate learning journeys for underwriters and underwriting assistants, ensuring the effective delivery of training programs.

**Key Responsibilities:**
- Support the administration of learning management systems, including enrollments, course uploads, reporting, and troubleshooting.
- Assist in evaluating programs and learner performance through data collection and feedback.
- Coordinate scheduling, booking, and other logistical support for training events.
- Plan in-person training events, including room booking, catering, travel assistance, and schedule creation.
- Manage team administrative functions, including inbox monitoring and process improvements.
- Generate reports and create dashboards to track metrics.

**Qualifications:**
- Excellent interpersonal skills, with the ability to collaborate effectively in a remote work environment.
- Experience in project coordination and managing multiple priorities.
- Previous experience in Learning and Development is desirable, including familiarity with learning management systems (LMS).
- Administrative experience with the ability to manage various demands from multiple stakeholders.
- Proficiency in Microsoft Office Suite; Microsoft SharePoint and Contact/Workday experience is a plus.
- Familiarity with CCM, Guichet, CLPSS, CCL2.0, or Halcion is an asset.
- Strong written communication, listening, and organizational skills.
- Adaptable, problem-solving attitude with a focus on customer service.
- Bilingualism (English and French) is essential for effective communication across the team.

**What We Offer:**
- A hybrid work model that balances remote work and in-person collaboration.
- Supportive leaders and colleagues focused on your growth and development.
- Resources for physical and mental health and tools for embracing change.
- A diverse and inclusive workplace where unique perspectives are valued.
- Community Impact initiatives encouraging contributions to unique community needs.

**Equal Opportunity Employer:**
We embrace diversity and are committed to creating an inclusive workplace. We welcome applications from individuals of equity-deserving groups, including women, Indigenous peoples, persons with disabilities, Black individuals, and members of the 2SLGBTQI+ community.

If you require accommodations during the recruitment process to ensure accessibility, please let us know.

**Application:**
If you are an employee of Intact or belairdirect, please apply for this role on the Internal Career Site.