**Job Description**

You will be working on a flexible hybrid schedule as part of Fidelity’s dynamic working arrangement. Current work authorization for Canada is required for all openings.

**Who We Are**
At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future. Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported.

**Position: Business Process Manager**
As a Business Process Manager, you will lead business process change management initiatives and provide expertise in support of Fidelity Canada’s strategic goals. Your responsibilities will focus on several key areas:

**What You Will Do**
- Lead discovery work for business initiatives and facilitate problem-solving workshops.
- Analyze complex business issues, identify pain points, and communicate issues clearly to stakeholders.
- Identify process risks and collaboratively design solutions to minimize those risks.
- Develop End-to-End process and value stream mapping to capture current and future state process designs.
- Manage business change management assignments to successful completion, ensuring stakeholder engagement.
- Prepare documentation of changes in business processes and support the Learning & Development team in training material creation.
- Prepare effective communication and presentations for stakeholder groups and senior management.

**Collaboration & Innovation**
- Maintain a strong alliance with the Fidelity Canada Risk team to ensure a focus on risk reduction.
- Identify process management needs with business partners and promote BPM techniques.
- Collaborate with technology teams to ensure alignment with IT tools and advanced technologies.

**What We Are Looking For**
- Post-secondary education in IT, Business, or a related field is preferred.
- A minimum of 3 years of work experience in roles related to Business Project Management, Business Process Management, or Business Architecture, preferably in the financial industry.
- BPM certifications (in place or in progress) would be considered an asset.

**What You'll Need**
- Strong interest in Business Process Management.
- Knowledge of best practices and methodologies in business process management.
- Excellent communication skills and strong analytical abilities.
- Ability to build key partnerships and focus on teamwork.
- Understanding of the finance industry and current technology trends.
- Innovation and creativity.

**Fidelity Benefits and Perks**
- Competitive total compensation package.
- Opportunity to participate in Fidelity's profit-sharing program.
- Company contributions to your RRSP, with no matching requirement.
- Comprehensive health benefits with no employee-paid premiums.
- Generous time-off policy and access to training and development courses.
- Accommodation available during the application process for candidates with disabilities.

**Equal Opportunity Employer**
Fidelity Canada is committed to fostering a diverse and inclusive workplace. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, veteran status, or any other legally-protected ground.

We thank all applicants for their interest; only those selected for an interview will be contacted.