**Job Posting: Financial Crimes Response - Case Management**

**Work Location:** Toronto, Ontario, Canada
**Hours:** 37.5
**Line Of Business:** Technology Solutions
**Pay Details:** $65,600 - $98,400 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Our compensation policies and practices are designed to allow colleagues to progress through the salary range over time. The base pay offered may vary based on the candidate’s skills and experience, job-related knowledge, geographic location, and other organizational needs. Candidates are encouraged to ask compensation-related questions during the recruitment process.

**Job Description:**
Join the Financial Crimes Response - Case Management Product team and leverage industry-leading technologies to respond to fraud and financial crime events. You will enable Case Management tools and capabilities to optimize business operational efficiency, reduce loss and risk exposure, and improve colleague and customer experience.

**Key Responsibilities:**
- Deliver scalable, reliable, and robust products.
- Provide an exceptional user experience through process optimization and data aggregation.
- Continuously improve operational efficiencies through systemic automation and integrations.
- Act as a subject matter expert in your business area and recommend best practices.
- Research and analyze current system processes and define technology solutions.
- Collaborate with stakeholders to define business requirements.
- Support testing teams in translating requirements into test conditions.
- Lead business acceptance testing and define verification processes in production.
- Participate in change management activities and develop training materials.
- Promote innovation and critical thinking to identify opportunities for improvement.
- Adhere to the TD code of conduct and support a positive work environment.
- Assist in the completion and performance of work activities while contributing to a diverse and equitable workforce.

**Qualifications:**
- Undergraduate degree and/or product certification.
- 3-5 years of relevant business experience.
- 1-2 years of experience as a business SME and in agile delivery.
- Certification or experience in Scaled Agile Framework (SAFe) is an asset.
- Experience in Fraud Management, GSI, AML, or Insider Risk Management is desirable.
- Case Management, Jira, JTMF, and Confluence experience preferred.

**Who We Are:**
TD is one of the world's leading global financial institutions and the fifth-largest bank in North America. We deliver legendary customer experiences to over 27 million households and businesses across Canada, the United States, and globally. Our aim is to enrich the lives of our customers, communities, and colleagues.

**Total Rewards Package:**
Our Total Rewards package includes competitive salary, variable compensation, health and well-being benefits, retirement programs, paid time off, banking discounts, and career development opportunities.

**Colleague Development:**
We support our colleagues in achieving their career goals through regular development conversations, training programs, and access to online learning platforms.

**Interview Process:**
Candidates of interest will be contacted for interviews, and we strive to communicate outcomes to all applicants. Accommodation for accessibility needs in the interview process is available upon request.

We look forward to hearing from you!