**The Opportunity**

Manulife is looking for a Data and Reporting Analyst to support Operations teams by providing valuable insights through data visualization and analysis tools. You will use your technical expertise to drive business decisions and improve operational efficiency in a collaborative and inclusive environment. You will enhance processes and performance while enabling our partners to uncover detailed information and high-level trends.

**Responsibilities**

- Design, develop, and maintain key business intelligence solutions, including dashboards and interactive reporting tools, using Power BI or other BI tools.
- Collaborate directly with business partners to translate their data needs into technical requirements, design, and implementation through compelling data visualizations.
- Apply best practices in UI/UX to build visualizations that present a single, aligned version of truth, clearly convey business results, and prompt actionable insights.
- Lead initiatives to integrate new data sources and feeds into various databases as the business grows.
- Manage data processes, including upstream/downstream data management and linkages.
- Manage user access, report connections, and resolve issues by navigating management consoles or workspaces.

**Qualifications**

- Bachelor’s or Master’s degree in Computer Science, Statistics, Data Science, or a related field with a focus on Business Intelligence. Equivalent experience will also be considered.
- Minimum of 2 years of hands-on experience in BI solution development, specifically with Power BI, and app development using Microsoft O365 Suite (Power Platform - Power Automate, Power App).
- At least 2+ years of hands-on experience with ETL methodologies, Power BI dataflow, datasets, deployment pipelines, and workspace management.
- Experienced in relational databases (MS SQL, Oracle) with a demonstrable understanding of data modelling and data model normalization.
- Experience in project management, specifically Agile methodology.
- Experience working with Azure Cloud Infrastructure (Azure Data Lake Storage, Azure Data Factory, Databricks, MS SQL Server).
- Proficiency in programming languages such as Python and experience with machine learning libraries/frameworks.

**Soft Skills**

- Proficient in interacting with collaborators across multiple functions and levels to understand business requirements.
- Excellent verbal and written communication and presentation skills.
- Ability to craft, document, and innovate processes.
- Excellent organizational skills.

**What We Offer**

- A competitive salary and benefits package.
- A growth trajectory that encourages you to follow your passions and learn new skills.
- A focus on career development.
- Flexible work policies and strong work-life balance.
- Professional development and leadership opportunities.

**About Manulife and John Hancock**

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit our website.

Manulife is an Equal Opportunity Employer. We strive to attract, develop, and retain a diverse workforce and foster an inclusive work environment. We are committed to fair recruitment, retention, advancement, and compensation, and we administer all of our practices and programs without discrimination based on any protected ground.

**Primary Location:** Toronto, Ontario
**Working Arrangement:** Hybrid
**Salary Range:** Between $52,650.00 CAD - $87,750.00 CAD

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography, and relevant job-related factors.

If you require a reasonable accommodation during the application process, please contact recruitment@manulife.com.