**Job Posting: Director, Strategy & Operations - Casualty, Legal, and Large Loss Claims**

**About Us:**
Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times. Our employee promise represents our commitment to providing support, opportunities, and performance-led financial rewards at a workplace where you can shape the future and grow with us.

**About The Role:**
We are looking for a Director, Strategy & Operations to join our growing team for Casualty, Legal, and Large Loss Claims. The goal of the Director is to contribute to the growth and sustainability of our leadership advantage through the execution of strategies that ensure ongoing market competitiveness and organizational success. This position reports to the Deputy Senior Vice President of Claims – Casualty, Legal, and Large Loss and works closely with the leadership team across Canada. The role location is open to our locations across Canada, with a preference for Toronto or Montreal.

**Key Responsibilities:**
- Partner with the leadership team (VPs and Directors) to develop our strategy and vision for overall operations across a team of 1100+ employees.
- Collaborate with appropriate Centers of Excellence (COEs) and Leaders to develop, design, and track business strategies and projects supporting our claims strategic priorities.
- Establish, track, and refine best practice workflows, procedures, and change management plans to ensure business practices are well executed.
- Lead project management and change management initiatives.
- Coordinate key strategic meetings and prepare research, analysis, and presentations for the leadership team related to our strategic narrative and key deliverables.
- Conduct assessments of claims strengths, weaknesses, opportunities, and threats, promoting actionable proposals.
- Utilize financial acumen to support budget processes, initiatives delivery, and reporting.
- Educate and build awareness of key trends with internal stakeholders.
- Conduct primary and secondary research with internal and external partners as required.
- Identify new organizational strategies and capabilities necessary for long-term competitive advantage.

**Your Skills:**
- University or college degree (preferably in finance, actuarial, or general business).
- 7-10 years of work experience, with 3-5 years in management.
- Strong strategic thinking, analytical, and project management skills.
- Excellent research, communication (oral and written), and facilitation skills.
- Strong collaboration, financial, and business acumen.
- Bilingualism (French/English) is required for regular interaction with colleagues across the country.

**What We Offer:**
- A hybrid work model balancing remote work and meaningful in-person interactions.
- Financial rewards program recognizing your success.
- Industry-leading Employee Share Purchase Plan matching 50% of net shares purchased.
- Extensive flexible pension and benefits package, including virtual healthcare.
- Flexible work arrangements and the possibility to purchase up to 5 extra days off per year.
- Annual wellness account promoting an active lifestyle and access to health resources.
- A dynamic workplace learning ecosystem with inclusive employee-led networks.
- Inspiring leaders and colleagues who support professional growth.

**Diversity and Inclusion:**
We are an equal opportunity employer, valuing diversity as a strength. We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, and members of the 2SLGBTQI+ community. We are committed to creating an accessible workplace where all employees feel valued and included.

**Application Process:**
If you are an employee of Intact or belairdirect, please apply for this role on the Internal Career Site. For all other candidates, please submit your application through our recruitment process. If you require specific adjustments to make the recruitment process more accessible, please let us know, and we’ll work with you to meet your needs.