**Job Title: Bilingual Investment Representative**

**Company Overview:**
Aviso is a leading wealth management and investment services provider in the Canadian financial industry, dedicated to improving the financial well-being of Canadians. We are committed to leadership, innovation, partnership, responsibility, and community, and pride ourselves on our dynamic and inclusive culture.

**The Opportunity:**
We are looking for an exceptional Bilingual Investment Representative to join our Contact Centre team. This role requires a passion for enabling financial freedom for all Canadians by providing timely, accurate, and supportive service to our customers and financial advisors.

**Responsibilities:**
- Respond to inquiries via telephone, email, or chat regarding Qtrade Direct Investing (QDI) products and services in an efficient and professional manner.
- Manage the order flow for online trading from our self-directed clients.
- Serve as the primary contact for clients, resolving problems and complaints through investigation and appropriate follow-up.
- Stay current with market trends and news that may impact clients' investment decisions.
- Drive continuous improvement by identifying and participating in process enhancements.

**Who You Are:**
- You enjoy learning about our products and processes and take initiative in your professional development.
- You foster a positive and collaborative team environment.
- You thrive in a fast-paced, dynamic setting and are excited to work in a digitally focused company.
- You believe in the importance of exceptional customer service as a key component of success.

**Requirements:**
- Ability to adapt to a fast-paced environment influenced by market trends and client demands.
- Strong written and verbal communication skills; fluency in English is required, and bilingual skills in French are an asset.
- Post-secondary education preferred, with an emphasis on business or economics.
- Completion of the Canadian Securities Course (CSC) and Conduct and Practices Handbook (CPH) required.
- Three years of relevant experience in the financial services industry is preferred.
- Ability to adapt to schedule changes as required.

**Benefits:**
- Competitive compensation package.
- Comprehensive health, dental, and insurance benefits.
- Generous vacation time and fitness benefits.
- Parental leave top-up options.
- Retirement program with matching contributions.
- Commitment to staff development through learning, development, and education assistance programs.
- Regular social events to foster teamwork.

**Equal Employment Opportunity:**
Aviso Wealth welcomes applications from all qualified individuals, including persons with disabilities. Accommodations will be provided during the hiring process as needed.

**Salary:**
The expected salary range for this position is $64,000 - $77,000 CAD annually, with individual compensation packages based on unique candidate factors.

If you are passionate about helping others and believe in exceptional customer experiences, we encourage you to apply to join our team at Aviso Wealth.