**Job Title: Learning Operations Manager**

**Location:** British Columbia, Canada

**Company:** EY

**About EY:**
At EY, you’ll have the chance to build a career as unique as you are, with global scale, inclusive culture, and technology to help you achieve your potential. Join us and build an exceptional experience for yourself and a better working world for all.

**The Opportunity:**
The Learning Operations Manager will manage the operational aspects of the Canadian Learning and Development (L&D) team through process improvement, integration of Global Learning initiatives, and maintaining strong relationships for consistent knowledge transfer.

**Key Responsibilities:**
- Work closely with the All-EY/Learning Ops Lead and Director of L&D on team operations and structure.
- Partner to oversee and establish the annual budget aligned with organizational objectives.
- Collaborate with Global Learning teams to manage the transition and adoption of initiatives.
- Identify continuous improvement opportunities and leverage tools to drive change.
- Manage the Global Continuing Education (CE) policy ensuring compliance.
- Oversee the implementation of offshore services and stay updated with industry trends.
- Represent Canada in Global learning calls and manage L&D Operations meetings.

**Skills and Attributes for Success:**
- Strong project management and prioritization skills.
- Excellent written and verbal communication abilities.
- Attention to detail and capability to handle sensitive information confidentially.
- Proficiency in learning management systems and instructional design software.
- Leadership abilities and strong analytical skills.
- Knowledge of adult learning principles and change management.

**Qualifications:**
- Education or experience in Human Resources, Learning, or Talent Development.
- Proficiency in advanced Excel and PowerPoint.
- Knowledge of Zoom, MS Teams, Office 360, and SharePoint.
- Bilingualism in English and French is an asset.

**What We Offer:**
At EY, our Total Rewards package supports a leading people culture where everyone can achieve their potential. Benefits include competitive compensation, comprehensive medical coverage, a defined contribution pension plan, vacation policy, and a range of programs designed to support your well-being.

**Salary Range:**
The salary range for this position in British Columbia is $92,300 to $153,800, determined by various factors such as education and experience.

**Diversity and Inclusion at EY:**
We are committed to fostering an environment where differences are valued and our people feel a sense of belonging. We embrace diversity and are dedicated to creating an equitable workplace.

**EY | Building a Better Working World**
Join us in helping to create long-term value for clients and build trust in the capital markets.