**Job Posting: M365 Digital Learning Instructor**

**Company:** Humber River Health
**Location:** Humber River Health, Wilson Site (onsite)
**Employment Status:** Permanent Full-Time
**Hours of Work:** Monday to Friday, 8 AM - 4 PM
**Labour Group:** Non-Union
**Reporting Relationship:** Manager, Digital Learning Team

**About Us:**
Humber River Health is North America’s first fully digital hospital, committed to transforming healthcare through technology and clinical expertise. We believe in community connection, equity, and inclusivity as we serve a diverse population of 850,000 residents in North West Toronto.

**Position Overview:**
We are currently seeking an experienced M365 Digital Learning Instructor to join our Digital Learning Team. This role focuses on building and implementing a formal program for ongoing M365 change management, facilitating effective training, and ensuring successful roll-out of future product evolutions within our organization.

**Responsibilities:**
- Lead, develop, and facilitate M365 adult learning for staff.
- Conduct business requirement gathering sessions.
- Evaluate onboarding effectiveness and identify training gaps related to M365.
- Create and manage a formal program for M365 implementation and product roll-out.
- Collaborate with Innovation Excellence and Digital Learning Team on change management strategies.
- Validate ongoing staff competency and communicate gaps for process improvement.
- Develop, document, and communicate M365 training content.
- Provide at-the-elbow support to end users.
- Work with M365 Champions to facilitate knowledge transfer.
- Conduct annual reviews of training and support for M365 proficiency.
- Identify training and implementation improvements quarterly.
- Serve as a subject matter expert for M365 rollouts.
- Represent client voice in application adoption, training methodology, and support stages.
- Perform other duties as assigned.

**Qualifications:**
- M365 Certification required.
- Bachelor's Degree in a health sciences field or education; Master’s degree in Informatics or Education preferred.
- 3-5 years relevant experience in Adult Learning.
- 1-2 years expert-level experience as a Microsoft Office Specialist.
- Technical proficiency with MS Office (Outlook, Word, Excel, PowerPoint).
- Experience with Meditech documentation systems preferred.
- Strong interpersonal, communication, analytical, problem-solving, and organizational skills.
- Ability to work both independently and as part of a team.
- Excellent attendance and discipline-free record required.

**Why Choose Humber River Health?**
We are proud to be recognized as part of Greater Toronto’s Top Employers. Our commitment to high-quality patient care and a supportive work environment cultivates a culture of excellence. We welcome applicants from all equity-deserving groups and provide accommodations throughout the recruitment and employment process.

Humber River Health is an equal opportunity employer. We are committed to inclusivity and encourage applications from diverse backgrounds.

**Application Process:**
Interested candidates are encouraged to apply through our recruitment team. Accommodations are available for applicants throughout the recruitment process.