**Job Title: Senior Learning Specialist and Facilitator**

**About Us**
Established in 1996, Amica Senior Lifestyles owns and operates over 30 senior living residences in British Columbia and Ontario, while continuing to grow in select markets. We offer Independent Living (IL), Assisted Living (AL), and Memory Care (MC) lifestyle options, combining expert care with premium hospitality and amenities to deliver a personalized senior living experience.

**The Opportunity**
Reporting to the Director of Learning & Development, the Senior Learning Specialist and Facilitator will develop and deliver programs related to Leadership Development, Sales Skills, and Customer Experience. This role requires a passionate and knowledgeable professional dedicated to building and facilitating impactful learning programs.

**Key Responsibilities**
- **Design and Development:**
- Utilize the ADDIE model to create impactful learning programs.
- Design blended programs using various methodologies (instructor-led sessions, eLearning, videos).
- Develop training materials including facilitator guides, workbooks, and participant resources.

- **Facilitation:**
- Deliver engaging workshops and sessions for employees and leaders.
- Foster meaningful dialogues, encourage self-reflection, and enable practice opportunities.

- **Program Management:**
- Manage the life cycle of learning programs including planning, project management, and logistics.
- Evaluate and report on training effectiveness using the Kirkpatrick Model of Evaluation.

- **Relationship Building and Collaboration:**
- Build relationships with stakeholders across the organization.
- Collaborate with Subject Matter Experts and external vendors as needed.

**Qualifications**
- College or University degree in learning and development, adult learning, or equivalent certification.
- A minimum of 5 years of experience in designing and facilitating Leadership Development and Sales Skills programs.
- Background in senior living, retail, healthcare, or hospitality preferred.
- Proficient in using software such as Adobe Captivate, Articulate Storyline, and Camtasia.
- Advanced facilitation skills and strong interpersonal and communication abilities.
- Excellent project management, prioritization, and organizational skills.

**What You Can Expect From Us**
- A diverse and inclusive work environment.
- Collaborative team dynamics that support individual success.
- Opportunities for professional development and learning.
- Comprehensive benefits package including RRSP matching.
- Flexibility with a hybrid work model.

At Amica Senior Lifestyles, we are committed to creating workplaces that reflect the communities we serve and encourage applicants from all backgrounds to apply. We provide accommodations throughout the recruitment process for applicants who need them.

**#SO-Hiring-AMICA**