**Job Posting: Senior Learning Specialist and Facilitator**

**About Us:**
Established in 1996, Amica Senior Lifestyles owns and operates over 30 senior living residences in British Columbia and Ontario. We offer Independent Living, Assisted Living, and Memory Care options, combining expert care with premium hospitality and amenities for a personalized senior living experience. Our mission is to enrich the lives of seniors, their families, and each other.

**The Opportunity:**
We are seeking a Senior Learning Specialist and Facilitator to join our team, reporting to the Director of Learning & Development. In this role, you will develop and deliver programs focused on Leadership Development, Sales Skills, and Customer Experience. This position is suited for a passionate and creative learning and development professional eager to create impactful learning programs.

**What You Will Be Doing:**

*Design and Development:*
- Leverage the ADDIE model to design and develop impactful learning programs.
- Create blended learning programs using various methodologies (instructor-led, eLearning, and videos).
- Develop training materials including facilitator guides and participant resources using software such as Adobe Captivate and Articulate Storyline.

*Facilitation:*
- Deliver engaging workshops for leaders and employees.
- Facilitate programs related to Leadership Development and Customer Service, promoting self-reflection and practical application.

*Program Management:*
- Manage the life cycle of learning programs, including project management and logistics.
- Evaluate and report on training metrics, focusing on program effectiveness and continuous improvement.

*Relationship Building and Collaboration:*
- Build meaningful relationships with key stakeholders including Operations and HR.
- Collaborate with Subject Matter Experts and external vendors as needed.

**What We’re Looking For:**
- College or University degree in Learning and Development or equivalent certification.
- 5 years of experience designing and facilitating learning programs.
- Background in senior living, retail, healthcare, or hospitality preferred.
- Knowledge and experience in blended learning methodologies.
- Advanced facilitation skills with experience delivering sessions to various audiences.
- Strong organizational and project management skills.
- Excellent interpersonal and communication skills.
- Adaptable and resourceful, thriving in a fast-paced environment.

**What You Can Expect From Us:**
- A diverse and inclusive environment that celebrates individual differences.
- A collaborative atmosphere emphasizing team success.
- Opportunities for professional development and learning.
- A comprehensive benefits package, including RRSP matching.
- Flexibility to work in a hybrid model, combining in-office and remote work.

At Amica Senior Lifestyles, we are committed to fostering innovation in a supportive and inclusive environment. We encourage applicants from all backgrounds to apply and provide accommodation requests during the recruitment process.

**#SO-Hiring-AMICA**