**Putting People First, Every Day**

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. We offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.

**Your Opportunity**

BDO Canada is currently seeking a Manager, Modern Workplace Technology Consulting to join our Technology Consulting team in the Greater Toronto Area. BDO’s Modern Workplace Practice provides clients with solutions and services in the areas of Microsoft 365 Copilot, Copilot Studio, Microsoft 365, SharePoint, Teams, Viva, Enterprise Content Management, Intranets, and Collaboration.

**Key Responsibilities:**

- **Growth:** Participate in pre-sales activities including creating and running demos, presentations, drafting statements of work, pricing, proposals, and responding to requests for proposal (RFPs).
- **Engagements:** Run client workshops and gather/document requirements for modern workplace, content/document management, and collaboration solutions. Manage multiple engagements against budget, timeline, and scope. Develop strategies and roadmap for clients to begin their modern workplace journey. Lead and manage marketing and sales campaigns to generate leads. Serve as a liaison with partners including Microsoft and other ISVs. Evangelize Microsoft Copilot for M365, Microsoft 365, Viva, and other Microsoft products internally and with clients. Contribute to the strategic direction of the Modern Workplace practice. Act as a customer escalation contact as required and provide management and guidance related to resolving customer satisfaction concerns. Build deeper relationships with clients and assist in expanding the engagement footprint.
- **Talent:** Lead/manage engagement teams and ensure effective utilization of team members. Mentor and coach team members including performance management. Ensure support professionals have the skills and capacity required to deliver services. Develop short and long-term objectives aligned with driving behaviours supporting our core values, mission, and vision. Interview and hire new talent.

**How Do We Define Success for Your Role?**

- Demonstrate BDO's core values: Integrity, Respect, and Collaboration.
- Understand client industries, challenges, and opportunities; clients describe you as positive, professional, and delivering high-quality work.
- Identify, recommend, and focus on effective service delivery to clients.
- Share in an inclusive and engaging work environment that develops, retains, and attracts talent.
- Actively participate in the adoption of digital tools and strategies to drive an innovative workplace.
- Grow your expertise through learning and professional development.

**Your Experience and Education:**

- Excellent customer-facing, communication, and presentation skills.
- Expert knowledge of Modern Work tools in Microsoft 365, Microsoft Copilot for M365, SharePoint, Teams, Viva.
- Ability to understand and elicit client business challenges and document high-level requirements.
- Experience running workshops/requirements gathering sessions for modern workplace-related solutions.
- Experience leading or managing a team and coaching/mentoring team members.
- Experience leading pre-sales meetings and activities.
- Familiarity with Change Management and adoption frameworks.
- Experience creating user documentation and providing training on Microsoft services.
- Strong project management and business analysis skills.
- Understanding of concepts such as GenAI, Agentic AI, Document Management, Employee Experience, Knowledge Management.
- Previous experience in a consulting firm is an asset.
- Excellent multitasking and time management skills.

**Why BDO?**

Our people-first approach to talent has earned us a spot among Canada’s Top 100 Employers for 2024. We commit to providing an environment where you can be successful by enabling you to engage with change, helping you grow as a professional, supporting your personal goals, and actively contributing to your community.

We offer competitive total cash compensation, flexible benefits, a leading personal time-off policy, and support for wellness initiatives. We believe in the value of diversity and inclusion in the workplace and are committed to a culture of respect and diversity among our employees.

**Flexibility:**

BDO personnel work in a blended approach designed to support the flexible needs of our people and clients.

**Code of Conduct:**

Our Code of Conduct reflects our shared values and commitments, guiding ethical decisions and maintaining trust with each other, our clients, and the public.

**Ready to Make Your Mark at BDO?**

Click “Apply now” to send your resume to one of our Talent Acquisition Specialists. To explore other opportunities at BDO, visit our careers page.