**Job Title: Records & Registration Officer**

**Location:** Toronto, Hybrid (2 days onsite)

**Position Overview:**
Yorkville University and Toronto Film School are seeking a Records & Registration Officer to join our team. Reporting to the Campus Registrar, this role involves delivering high-quality education services and supporting our commitment to students by managing critical data, processing transfer credits, admissions, and course registrations, and maintaining student records to ensure data integrity and compliance.

**Key Responsibilities:**
- Manage and maintain student records using the Electronic Student Information system, with a focus on transfer credits.
- Prepare and process all student transactions and requests, including diploma parchments and transcripts.
- Provide exceptional customer service, responding promptly to student inquiries and guiding them through record-related issues.
- Facilitate the end-to-end student admission and registration process, adhering to policies and deadlines.
- Support the Office of the Registrar with daily operations and overarching projects, contributing to a positive corporate culture that values equity, inclusion, and wellness.

**Qualifications:**
- A university degree and an understanding of the student registration process.
- Experience in a post-secondary institution in an administrative, coordinator, or registration role.
- Exceptional customer service skills, with patience and empathy.
- Solution-oriented and process-driven, with a high attention to detail.
- Proficient in Microsoft Office Suite, including Teams.
- Strong oral and written communication skills, with the ability to build trust with diverse stakeholders.

**What We Offer:**
- Impactful work in a unique higher education institution that supports both full-time and continuing education students.
- Career development opportunities as part of a learning organization committed to your growth.
- Competitive salary between $50K - $55K per year, plus comprehensive benefits including wellness services and work-life balance.

**Diversity and Inclusion:**
Yorkville University and Toronto Film School are committed to diversity, equity, and inclusion. We encourage applications from all qualified individuals, including those from equity-seeking communities. Accommodations for disabilities are available upon request.

**Application Process:**
Interested candidates are invited to apply. Our hiring process includes a virtual interview with a Talent Advisor, an interview with the Campus Registrar and Associate Registrar, and a final interview with the University Registrar.

Join us in disrupting traditional education and making a meaningful impact!