**Company Description**

About UHN’s Integrated Care Program: The Integrated Care (IC) Program at the University Health Network (UHN) is transforming the delivery and experience of healthcare in Ontario and beyond. By prioritizing patients and caregivers, we are reducing the complexities of navigating the healthcare system and creating more personalized care experiences. Our innovative care model combines hospital and community services, ensuring patients receive appropriate care precisely when and where it is needed.

**Job Description**

**Position:** Senior Application Analyst
**Department:** Integrated Care
**Reports to:** Application Manager
**Location:** Toronto (Krembil Discovery Tower)
**Hours:** 37.5 hours per week
**Status:** Temporary Full-time (12 months with possibility of extension or conversion)
**Salary Range:** $79,190 - $98,982 annually
**Posted Date:** December 24, 2024
**Closing Date:** January 11, 2025

**Position Overview**

The Epic Senior Application Analyst is a vital member of Integrated Care’s Digital Health Team. This role collaborates with Integrated Care Program staff, UHN Digital team, and vendors to support key applications for Integrated Care, encompassing both clinical and business systems. Responsibilities include system build, requirements gathering, system upgrades, and testing.

**Duties**
- Maintain expert knowledge of supported applications.
- Lead build, configuration, and optimization of Epic and other digital health applications.
- Implement updates and enhancements while minimizing user disruption.
- Collaborate with stakeholders to identify and document requirements.
- Conduct gap analyses to align solutions with program goals.
- Develop and execute comprehensive test plans.
- Troubleshoot and resolve system issues during build and testing.
- Create user guides and training materials.
- Monitor application performance and recommend workflow improvements.
- Participate in system governance and change management.
- Ensure compliance with privacy, security, and regulatory requirements.
- Communicate effectively with external software vendors and management.

**Qualifications**
- Bachelor’s degree in Health Informatics, Computer Science, or related field (or equivalent experience).
- Certification in one or more Epic applications preferred.
- 4-6 years of experience with clinical/business applications in a healthcare organization.
- 2-3 years in 2nd level application support required.
- Experience with vendor relations and interfaces is an asset.
- Knowledge of HL7 standards is advantageous.

**Skills**
- Strong understanding of clinical workflows and healthcare operations.
- Proficiency in requirements analysis and process mapping.
- Excellent attention to detail and quality.
- Collaborative, customer-focused team player.
- Strong communication skills, both verbal and written.
- Proactive in issue identification and resolution.
- Highly organized with the ability to manage multiple priorities.

**Additional Information**

UHN offers competitive benefit packages, access to the Healthcare of Ontario Pension Plan, a flexible work environment, and development opportunities. Current employees must have completed their probationary period and have a satisfactory attendance record to be eligible. Vaccinations are required unless exempt for medical reasons. UHN is committed to accessibility and inclusivity in the workplace. Requests for accommodation can be made at any stage of the recruitment process.

**Application Process**

Interested candidates must apply before the closing date. Only those selected for an interview will be contacted. UHN uses email for communication with applicants. Regularly checking your email is recommended. A Criminal Record Check may be required for the successful candidate. UHN reserves the right to discontinue the application process if misleading information is provided.

UHN is an equal opportunity employer. We thank all applicants for their interest.