Job Postings
Senior Operations Analyst
at
TD
Senior Operations Analyst
  • Company
    TD
  • Location
    Toronto, Ontario, Canada
  • Type
    Full-time
  • Date Posted
    December 20, 2024
**Job Title: Subject Matter Expert – Personal & Commercial Banking**

**Location:** Toronto, Ontario, Canada
**Hours:** 37.5
**Line of Business:** Personal & Commercial Banking
**Pay:** $76,800 - $115,200 CAD

**About TD:**
TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients. We are growth-oriented, people-focused, and community-minded, dedicated to delivering value for our clients every day.

**Role Overview:**
We are seeking a Subject Matter Expert to provide deep technical expertise and operational support. You will act as a key resource, leading small-scale projects and ensuring effective communication across teams. Your responsibilities will include analyzing processes, identifying operational issues, and contributing to new product development.

**Key Responsibilities:**
- Provide technical subject matter expertise and operational process support.
- Identify, document, and investigate process exceptions.
- Lead work streams and serve as a project lead.
- Communicate project status and escalate issues to senior management.
- Contribute to the development and implementation of operational efficiencies.
- Maintain relationships with customers, partners, and vendors.
- Analyze key process drivers and recommend solutions.
- Monitor service and productivity, implementing continuous improvements.
- Provide training and guidance to others.

**Qualifications:**
- Undergraduate degree or college diploma preferred.
- 7+ years of relevant experience.
- Strong analytical and problem-solving skills.
- Excellent communication and leadership abilities.

**Our Total Rewards Package:**
We offer a comprehensive Total Rewards package, including:
- Competitive base salary and variable compensation.
- Health and well-being benefits.
- Savings and retirement programs.
- Opportunities for career development and mentorship.

**Employee Development:**
We prioritize colleague development through regular performance conversations and access to training programs. We are committed to supporting your career goals and helping you succeed in your role.

**Accommodation:**
If you require accommodations during the interview process, please let us know so we can assist you effectively.

We look forward to hearing from you!