**Senior Project Manager, IT Operations**
**Location:** Toronto or Markham, ON
**Salary Range:** $95,000 - $120,000 /yr

Intellifi is a leading fintech company in the Canadian Mortgage Industry, seeking a Senior Project Manager to join our growing team. This is an exciting opportunity to be part of a dynamic environment focused on building next-generation B2B mortgage software solutions.

**Role and Responsibilities:**
- Build and maintain client relationships, understanding and documenting their specific requirements.
- Manage project phases efficiently, ensuring timely, budget-compliant completion.
- Lead stakeholder meetings, providing regular project updates and communication.
- Create detailed project plans, establishing goals, budgets, and resource needs.
- Identify and escalate project risks appropriately.
- Keep accurate records of project changes, adhering to change management protocols.
- Allocate tasks and manage daily operations within the project team.
- Facilitate regular meetings to set and review project objectives.
- Provide project status updates in managerial meetings.
- Support deployments and releases, including after-hours supervision.
- Collaborate with internal stakeholders on IT projects related to Infrastructure, Data Operations, Integration, and Security.
- Lead IT infrastructure and data management projects, aligning with organizational goals.
- Manage integration and security projects, ensuring system connectivity and data protection.
- Conduct risk assessments focusing on infrastructure security and data integrity.
- Control project timelines and budgets, ensuring efficient resource utilization.
- Maintain clear communication within project teams for consistent progress.
- Create and uphold project documentation.
- Coordinate with external partners for project success.
- Stay updated with IT industry trends and apply these to current and future projects.
- Ensure regulatory compliance in project execution.
- Offer technical guidance and foster a collaborative environment within project teams.
- Assist in developing IT policies and procedures for operational efficiency and security.
- Address additional IT needs as the organization evolves and perform other duties as assigned.

**Skills and Qualifications:**
- Bachelor's or Master's degree in Information Technology, Computer Science, Business, or a related field, with a minimum of 8 years in project management.
- Comprehensive understanding of IT infrastructure, data operations, system integration, and cybersecurity.
- Demonstrated success in managing complex IT projects, ensuring timely and budget-compliant delivery.
- Proficient in project management methodologies like Agile, Scrum, and Waterfall.
- Exceptional problem-solving skills, adept in handling intricate IT challenges.
- Strong leadership and communication abilities, with experience guiding diverse teams and effectively engaging with various stakeholders.
- Skilled in risk management, quality assurance, and compliance with IT regulatory standards.
- Agile and adaptable to evolving technology landscapes, implementing IT best practices.
- Excellent organizational skills, capable of juggling multiple tasks and meeting tight deadlines.
- Familiarity with project management tools (e.g., JIRA, Asana, Microsoft Project).
- Project Management (PMP) or IT Service Management (ITIL) certification preferred.
- Proactive, creative, and collaborative with a detail-oriented mindset.
- Ability to thrive in a fast-paced environment with a strong passion for technology and client-focused flexibility.
- Background in IT or application projects within fintech or related sectors, especially in the Canadian mortgage industry, is advantageous.

**Benefits and Perks:**
- Health and Wellness Spending Accounts
- Health, Drug, Vision, and Dental benefits
- Paid vacation, sick days, and personal days (in addition to all civil and statutory holidays)
- RRSP Matching Program
- Maternity / Parental Leave Top Up Program
- Discounted gym memberships
- Travel assistance and EAP
- Business Casual dress code
- Company social events and sports teams
- Hybrid work arrangements
- Education reimbursement
- Training and mentoring programs

**About Us:**
At Intellifi, our mission is “Lending Solutions Simplified”. We are committed to fostering a culture of innovation, creativity, and partnership, enabling us to provide executable end-to-end solutions to various lenders in the residential and commercial industry in Canada.

**Equal Opportunity Employer:**
Intellifi is an equal opportunity employer committed to diversity and inclusion. We welcome all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status, or any other legally protected factors.

**How to Apply:**
If you are confident that you would be a strong asset to our team, submit both a cover letter and resume today! We thank all applicants for their time; however, we will only contact those selected for an interview. Consideration of applications will begin immediately and continue until the position is filled.