**Job Title:** Senior Revenue Operations Analyst

**Company:** Coveo

**Location:** [Specify Location]

**About Us:**
Join Coveo, an innovative company with customers and people at the core of its values. We are committed to driving revenue operations excellence and are looking for an experienced Revenue Operations Analyst to contribute to our Go-To-Market (GTM) teams' success.

**Key Responsibilities:**
- Own and optimize revenue processes across the customer lifecycle to improve scalability and address workflow bottlenecks in Sales and Marketing.
- Guide stakeholders on best practices for pipeline management, forecasting, and accelerating deal velocity to drive sustained revenue growth.
- Develop comprehensive reporting and dashboards to track key revenue metrics (ARR, MRR, churn, CAC) and provide actionable insights for leadership.
- Collaborate with IT and CRM administrators to enhance the sales tech stack (Salesforce, ZoomInfo, Outreach) and resolve issues.
- Ensure data integrity by defining and enforcing standards for data management and improving Rules of Engagement (RoE) across systems.
- Lead revenue forecasting initiatives, ensuring accurate data inputs from cross-functional teams, and act as a trusted advisor to revenue leaders with data-driven recommendations.

**Qualifications:**
- 4+ years of experience in Revenue Operations, Sales Operations, Finance, or a related analytical role within the SaaS industry.
- Excellent business acumen and the ability to effectively communicate and collaborate with stakeholders across a business.
- Advanced Excel/Google Sheets skills, including proficiency with pivot tables, VLOOKUPs, financial modeling, and functions like SUMIFS, QUERY, and ARRAYFORMULA.
- Proficiency with Salesforce CRM, including reporting and dashboard creation.
- Strong understanding of lead-to-close processes (including MQL, SAL, SQL, and Win/Loss stages) and SaaS metrics (e.g., ARR, MRR, churn, LTV, CAC) and how these metrics interconnect.

**Preferred Qualifications:**
- Experience with marketing automation platforms (e.g., Marketo) and customer success tools (e.g., Gainsight), and familiarity with BI tools such as Tableau, Looker, or Power BI.
- Knowledge of data governance principles and data quality best practices.
- Ability to write basic SQL queries for data extraction and analysis.

**How to Apply:**
If you think you can bring this role to life, send us your application. We want to know what you're all about!

**Coveo is an Equal Employment Opportunity Employer.**
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability status, marital status, gender identity, or veteran status.