**Job Summary**
The Senior Technical System Analyst will oversee the development, optimization, and maintenance of core mainframe applications supporting RBC IS Domestic Custody operations. This role requires effective management of both internal and vendor resources, ensuring project delivery within various methodologies, including Waterfall, iterative, and Agile (POD-based) methodologies. The incumbent will ensure seamless integration across these frameworks, facilitate strong business and vendor collaboration, and align system improvements with strategic objectives.

**Job Description**

**What Will You Do?**
- Guide a cross-functional mainframe team with both internal and vendor resources in development, maintenance, and troubleshooting, ensuring system performance, reliability, and scalability.
- Oversee mainframe system solution architecture, focusing on secure, scalable, and resilient solutions aligned with banking requirements.
- Lead teams across various project delivery models, tailoring structures and processes to fit project needs.
- Manage vendor resources and relationships regarding the quality of service and project deliverables.
- Act as the main liaison for coordinating efforts between internal and external teams to meet SLAs and project milestones.
- Maintain compliance with security and regulatory standards, ensuring source code vulnerabilities are reviewed and addressed.
- Proactively identify areas for system improvement and collaborate with resources to recommend best solutions and implement innovative tools, processes, and technologies.

**What You Need to Succeed?**

**Must Haves:**
- 5+ years in mainframe technologies (e.g., COBOL, JCL, VSAM, DB2, Endevor) within the banking or financial sector, specifically in the Custody area.
- Good understanding of Custody business processes, workflows, and key stakeholder relationships.
- Expertise in mainframe architecture, programming, and tools, with knowledge of security protocols and regulatory compliance.
- Demonstrated experience supporting teams across Waterfall, iterative, and Agile environments.
- Proven experience managing vendor resources and ensuring project deliverables meet quality and SLA standards.
- Excellent interpersonal skills to facilitate communication and collaboration across technical and non-technical stakeholders.
- Strong analytical and troubleshooting skills for complex systems.

**Nice To Have:**
- Experience with DevOps and Agile methodologies in a mainframe environment.
- Certifications in mainframe technology, Agile, or Project Management.
- Familiarity with hybrid project environments that blend multiple delivery practices.

**What’s in It for You?**
- A comprehensive Total Rewards Program, including bonuses and flexible benefits.
- Competitive compensation and leaders who support your development through coaching and management opportunities.
- Ability to make a difference and lasting impact in a dynamic, collaborative, and high-performing team.
- A world-class training program in financial services.

**Job Location:**
RBC CENTRE, 155 WELLINGTON ST W, TORONTO, Canada

**Work Hours:**
37.5 hours/week

**Employment Type:**
Full Time

**Application Deadline:**
Applications will be accepted until 11:59 PM on the day prior to the application deadline date.

**Inclusion and Equal Opportunity Employment:**
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for all employees. Accommodations are available during the recruitment process for individuals with different abilities.

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