**Job Summary**
Reports to Senior Development Manager, the Senior Technical System Analyst will oversee the development, optimization, and maintenance of core mainframe applications supporting RBC IS Domestic Custody operations. This role requires effective management of both internal and vendor resources, and project delivery within different methodologies, including traditional Waterfall iterative, and Agile (POD-based) methodologies. As the senior technical authority, the incumbent ensures seamless integration across these frameworks, facilitates strong business and vendor collaboration, and aligns system improvements with RBC IS strategic objectives.

**Job Description**
**What Will You Do?**
- Guide a cross-functional mainframe team with both internal and vendor resources in development, maintenance, and troubleshooting, ensuring system performance, reliability, and scalability.
- Oversee mainframe system solution architecture, focusing on secure, scalable, and resilient solutions aligned with banking requirements.
- Lead teams across various project delivery models, including Waterfall, iterative, and Agile (pod-based).
- Ensure adaptability by tailoring team structures and processes to fit project needs, enhancing collaboration and flexibility.
- Manage vendor resources and relationships regarding the quality of service and project deliverables.
- Act as the main liaison for coordinating efforts between internal and external teams to meet SLAs and project milestones.
- Serve as a bridge between IT, business units, and vendors, clearly communicating technical details and aligning solutions with operational goals.
- Maintain compliance with security and regulatory standards, ensuring source code vulnerabilities review with vendor resources and adhering to RBC standards.
- Manage the identification of root cause and coordinate recovery and mitigation to improve resource usage and time to market.
- Proactively identify areas for system improvement and collaborate with both internal and vendor resources to recommend best solutions.

**What you need to succeed?**
**Must have:**
- 5+ years in mainframe technologies (e.g., COBOL, JCL, VSAM, DB2, Endevor) within the banking or financial sector, specifically systems in the Custody area.
- Good understanding of Custody business processes, logic and workflow, and key stakeholder and third-party relationships.
- Expertise in mainframe architecture, programming, and tools; understanding of security protocols and regulatory compliance.
- Demonstrated experience in supporting teams across Waterfall, iterative, and Agile (POD-based) environments.
- Proven experience managing vendor resources and ensuring project deliverables meet quality and SLA standards.
- Strong analytical and troubleshooting skills for complex systems; ability to innovate and adapt across different delivery models.
- Excellent interpersonal skills for communication and collaboration across technical and non-technical stakeholders.

**Nice-to-have:**
- Experience with DevOps and Agile methodologies in a mainframe environment.
- Certifications in mainframe technology/Agile/Project.
- Familiarity with hybrid project environments that blend Waterfall, iterative, and Agile practices.

**What’s in it for you?**
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation.
- Leaders who support your development through coaching and management opportunities.
- Ability to make a difference and a lasting impact.
- Work in a dynamic, collaborative, progressive, and high-performing team.
- A world-class training program in financial services.

**Job Skills**
Active Learning, Agile Methodology, Application Integrations, CICS COBOL, COBOL Mainframe, Endevor, IBM DB2 Database, Job Control Language (JCL), Programming Languages, Scrum Software Development, Software Development Life Cycle (SDLC), Virtual Storage Access Method (VSAM).

**Additional Job Details**
- Address: RBC CENTRE, 155 WELLINGTON ST W: TORONTO
- City: TORONTO
- Country: Canada
- Work hours/week: 37.5
- Employment Type: Full time
- Job Type: Regular
- Pay Type: Salaried
- Posted Date: 2025-01-03
- Application Deadline: 2025-01-31 (Applications will be accepted until 11:59 PM on the day prior to the application deadline).

**Inclusion and Equal Opportunity Employment**
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

Join our Talent Community to stay informed about great career opportunities at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.