**Holt Renfrew Job Posting**

**Position:** Specialist, Designated Beauty Advisor (DBA)

**About Us:**
Holt Renfrew offers an inspiring, fashion-driven environment with opportunities to learn and grow. We are committed to corporate social responsibility and provide a competitive total compensation package, generous employee discounts, pension, health & dental benefits, tuition assistance, and continuous learning and development.

**Role Overview:**
The Specialist, Designated Beauty Advisor develops deep, long-lasting relationships with customers that lead to increased sales, service, and loyalty. This position is responsible for achieving the sales targets of their assigned brand. Compensation for this role is commission-based and directly tied to personal sales and brand volume targets.

**Key Responsibilities:**
- Consistently deliver extraordinary service to all customers.
- Exceed personal sales and service goals and targets.
- Build a loyal personal client base by acquiring new customers, developing existing clients, and retaining loyal clients.
- Share expert product knowledge with the store selling team.
- Maintain solid relationships with buyers, vendors, and selling managers.
- Drive brand sales by identifying key marketing opportunities and executing events.
- Attend all educational sessions on product knowledge and vendor seminars.
- Perform floor recovery, visual merchandising, pricing changes, and related sales support tasks.
- Communicate with personal clients regarding in-store events, merchandise requests, and sales follow-ups.
- Resolve customer service issues effectively.
- Comply with all Health & Safety policies and requirements.
- Perform other duties as assigned.

**Ideal Candidate:**
- High school diploma.
- Proven ability to exceed sales targets.
- Highly collaborative and team-oriented.
- Able to work in a fast-paced environment with minimal supervision.
- Flexible work schedule availability, including nights, weekends, and holidays.
- Minimum of two years’ experience in a commission-based sales environment.
- Prior retail sales experience in a luxury environment preferred.
- Entrepreneurial, competitive, self-confident, and self-motivated.

**Measures of Success:**
- Contribution to financial objectives.
- Achievement of individual objectives linked to department goals.
- Positive feedback from internal and external clients.

**Equal Opportunity Employment:**
Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all employees. If you require accommodation during the recruitment process, please email careers@holtrenfrew.com to ensure an accessible candidate experience. All requests are confidential.