**Job Posting: Senior Support Analyst - Sanctions Screening Application Support Team**

**Company Overview**
CIBC is building a relationship-oriented bank for the modern world. We embrace your strengths and ambitions, empowering you to make a meaningful impact in your role. To learn more about CIBC, please visit CIBC.com.

**What You’ll Be Doing**
The Sanctions Screening Application Support Team is responsible for the operational administration of various sanctions screening filters (SLMS and AMPECS systems). As a Senior Support Analyst, you will:

- Support and monitor the SLMS and AMPECS platforms.
- Manage ongoing operational processes and interface with the Financial Crimes Technology team.
- Provide support to the Enterprise Anti-Money Laundering (EAML) Sanctions Operations Team, global end users, and business partners in Global Money Operations (GMO), Business Contact Centre (BCC), and Trade Finance Operations (TFO).
- Become a subject matter expert in the SLMS and AMPECS User Interfaces and workflows.
- Ensure data quality standards are maintained and all relevant materials are archived for audit purposes.

**How You’ll Succeed**
- **Technical Expertise**: Leverage your experience in supporting business applications and your analytical skills to address technical problems.
- **Client Focused**: Provide ongoing support to SLMS/AMPECS user groups across CIBC.
- **Detail Oriented**: Ensure compliance with policies and standards, understanding the significance of details.
- **Cross-Functional Team Management**: Engage with the broader EAML team and Tech partners to ensure a positive user experience.

**Who You Are**
- Experienced with Accuity/Firco products (e.g., Firco Continuity, Firco Web Verify).
- Skilled in business documentation, tracking and prioritizing release items from vendors, and training end users.
- Strong in problem-solving and critical thinking, with a focus on collaboration and innovation.
- Values teamwork, accountability, and the ability to adapt to emerging technologies.

**What CIBC Offers**
- A diverse workplace culture that values unique talents and employee wellbeing.
- Flexible work arrangements.
- Opportunities for skills development and career progression.
- Competitive salary, incentive pay, banking benefits, health program, and employee share purchase plan.

**What You Need to Know**
CIBC is committed to creating an inclusive environment. We seek applicants with diverse abilities and provide an accessible candidate experience. If you require accommodation, please contact us.

**Expected End Date**
2025-01-17

**Job Location**
Toronto-81 Bay, 29th Floor

**Employment Type**
Regular

**Weekly Hours**
37.5 hours

**Skills**
Accountability, Critical Thinking, Data Quality, Decision Making, Detail-Oriented, Documentation, Sanctions Screening.