**Job Title: Systems Integration Specialist**
**Location: Hybrid (Remote and In-Office)**
**Contract Duration: 18 months (Full-Time)**

**About Us:**
Make-A-Wish® Canada creates life-changing wishes for children with critical illnesses. We are on a quest to grant every eligible child's wish, as it plays a vital role in their treatment journey.

**Mission, Vision, and Values:**
- **Mission:** Together, we create life-changing wishes for children with critical illnesses.
- **Vision:** To grant the wish of every eligible child.
- **Values:** Child-Focused, Integrity, Impact, Innovation, Community.

**What’s in it for You:**
- Meaningful opportunities to impact lives within your community.
- A collaborative and inspiring team environment.
- Annual vacation starting at three weeks, plus additional paid leaves.
- Work/life balance and flexibility.
- Hybrid working environment.
- Employee Wellness Program and corporate discounts.
- Continuous learning and internal training opportunities.

**Role Overview:**
We are seeking a Systems Integration Specialist to design and implement integration solutions between Salesforce and other business systems. You will provide technical support and collaborate with various teams to ensure success.

**Key Responsibilities:**
- Design and develop systems and data integration solutions between Salesforce and other business systems.
- Implement and maintain integration protocols using APIs, middleware, and ETL solutions.
- Ensure data consistency and integrity across integrated systems.
- Provide technical support for integration-related issues.
- Conduct system integration testing to ensure smooth operations.
- Monitor integration performance and optimize as required.
- Maintain updated documentation for integration processes and solutions.
- Collaborate with IT teams for software compatibility.
- Provide training and support to end-users on integration topics.
- Stay updated with the latest integration technologies and best practices.
- Identify opportunities for process improvements and implement enhancements.

**Qualifications:**
- Post-secondary education in Computer Science, Information Systems, or related field, or equivalent experience.
- 3+ years of experience in systems and data integration, particularly with Salesforce.
- Expertise in integration tools and technologies (APIs, middleware, ETL).
- Experience with Salesforce integration tools (Salesforce Connect, MuleSoft).
- Familiarity with Salesforce development tools (Flow, APEX).
- Strong problem-solving, analytical, and communication skills.
- Time management skills to prioritize effectively.
- Salesforce certifications (Administrator, Integration Architecture Designer, Developer) are a plus.
- A clear Criminal Background Check will be required.

**Work Environment:**
- Hybrid schedule (2 days in-office, 3 days remote) with some requirements to work outside regular hours.
- Occasional travel may be required.

**How to Apply:**
If you are interested in this opportunity, we encourage you to apply by January 6, 2025, at 11:59 PM ET. Please visit our application portal at: [Make-A-Wish Canada Job Portal](https://jobs.dayforcehcm.com/en-CA/makeawishca/CANDIDATEPORTAL/jobs/704)

**Diversity and Inclusion:**
Make-A-Wish Canada is committed to fostering a diverse workforce. We encourage applications from all qualified candidates. Reasonable accommodations due to disability are available upon request.

**About Make-A-Wish Canada:**
Since 1983, Make-A-Wish Canada has granted over 39,000 wishes. We serve children in every community across Canada and are part of a global network of wish-granting organizations.

For more information on how to support Make-A-Wish® Canada or to get involved, please visit our website at [makeawish.ca](https://makeawish.ca).