Job Postings
Technical Program Manager
at
TextNow
Technical Program Manager
  • Company
    TextNow
  • Location
    Toronto, Ontario, Canada
  • Type
    Full-time
  • Date Posted
    January 1, 2025
**Job Posting: Technical Project Manager**

**Company:** TextNow
**Location:** Remote / Flexible Work Arrangements

**About Us:**
At TextNow, we believe communication belongs to everyone. We are committed to democratizing phone service and are the largest provider of free phone service in the nation. Our diverse team brings curious minds and a critical lens to our work. Join us in our mission to break down barriers to communication for people everywhere.

**Position Overview:**
TextNow is seeking a Technical Project Manager with experience in Agile and Lean methodologies. You will play a vital role within the product organization, coaching teams to optimize Agile processes, overseeing projects across the product roadmap, and enhancing delivery and planning cycles.

**What You’ll Do:**
- Support teams in planning, building, and operating effective cross-functional Agile teams.
- Ensure project transparency and coordination, utilizing Atlassian tools such as Jira, Confluence, and Roadmaps.
- Mentor teams on best practices, fostering a culture of learning and skill development in an Agile environment.
- Improve release management, resource planning, and delivery, managing cross-team dependencies for Agile and Kanban teams.
- Collaborate with other Technical Project Managers to standardize processes and reporting frameworks, contributing to overall thought leadership.
- Develop and link project plans, epics, and user stories to strategy while managing individual deadlines, risks, and issues.
- Advocate for quality, continuous improvement, and learning to drive the best results.

**Who You Are:**
- A seasoned professional with 3+ years in Program Management or related experience, with a proven record of delivering cross-functional projects.
- A self-starter with excellent interpersonal and communication skills.
- Capable of understanding complex technological challenges and the software development lifecycle efficiently.
- Passionate about planning and executing cross-functional projects using Agile methodologies and Atlassian tools.

**Our Values:**
- Customer Obsessed: Striving for a deep understanding of our customers.
- Do Right By Our People: Treating each other with fairness, respect, and integrity.
- Accept the Challenge: Embracing a "Yes, We Can" mindset to achieve ambitious goals.
- Act Like an Owner: Treating the company as our own.
- Give a Damn!: Committed and passionate about our work and results.

**Benefits & Culture:**
- Strong work-life blend with flexible work arrangements (work from home, remote, or office access).
- Employee Stock Options.
- Unlimited vacation policy.
- Competitive pay and benefits.
- Parental leave and wellness credits for physical and mental well-being.
- Opportunities to participate in team events and company off-sites.

**Diversity and Inclusion:**
TextNow is built around inclusion and accessibility. We believe in the value of diversity and strive to create an environment where every voice is heard and appreciated. Together, we can achieve great things and enhance our product and company.

**Application Policy:**
By submitting an application to TextNow, you agree to the collection, use, and disclosure of your personal information in accordance with the TextNow Candidate Policy.

**Join Us!**
If you are interested in joining our team and making a difference, apply today!