**Job Title:** Private Client Group Services Training & Development Specialist (Bilingual)

**Location:** Toronto, ON or Vancouver, BC (Hybrid Workstyle)

**Company Overview:**
Raymond James Ltd. is one of Canada’s leading independent investment dealers, providing high-quality investment products and services to meet the wealth management needs of Canadians.

**Role Overview:**
We are seeking a bilingual Learning & Development Specialist to join our Private Client Group (PCG) team. The Learning & Development Specialist will enhance employee competencies by designing and conducting training programs that improve workplace performance in alignment with our core values.

**Key Responsibilities:**
- Collaborate with PCG teams to identify training requirements and needs.
- Develop, create, and deploy various types of learning materials.
- Write and produce standardized business process user manuals (job aids).
- Assist with content layout, editing, and organization as necessary.
- Evaluate training effectiveness and gather participant feedback.
- Design assessments to verify learner knowledge and summarize reporting.
- Deliver training courses and “ad hoc” training for new recruits.
- Periodically evaluate programs to ensure they are updated and relevant.
- Stay updated on new trends and tools in employee development.
- Perform other duties as assigned.

**Qualifications:**
- Minimum 3 years of experience in a similar role.
- Experience in the financial services or brokerage industry is required.
- Fully proficient in French (written and oral).
- Strong knowledge of instructional design theory and learning principles.
- Proven ability to manage the full training cycle with multiple delivery methods.
- Familiarity with e-learning initiatives and training tools.
- Excellent proficiency in business process concepts and e-learning software (e.g., Articulate Storyline).
- Experience utilizing a learning management system (LMS).

**Education:**
- Bachelor’s degree in a related field.
- Post-secondary education in learning principles or certification in adult continuing education is an asset.

**What We Offer:**
- Flexible workstyles.
- Competitive compensation and benefits package, including health benefits, RRSP matching, employee stock purchase plan, paid time off, volunteer days, discretionary bonuses, and tuition reimbursement.
- Support for internal promotion and community involvement.

**Commitment to Diversity:**
Raymond James is an equal opportunity employer. We value the uniqueness and contributions of all associates, and we are committed to providing equal opportunities for all candidates. To request accommodations, please contact Human Resources.

**Salary Range:**
$60,000 - $75,000 (based on education, work experience, etc.) plus competitive performance bonuses/incentives.

**Job Type:**
Full-Time, Permanent

**Application Contact:**
For inquiries, please contact recruitment@raymondjames.ca.